Privacy Policy – Longevity Devices
Privacy Policy
Last updated: 20th December 2025
1. Introduction
This Privacy Policy describes how Longevity Devices LLC (“Longevity Devices”, “we”, “us”, or “our”) collects, uses, and shares personal information when you visit or make a purchase from https://longevitydevices.com (the “Site”) or otherwise interact with us in the United States.
By using the Site, you consent to the collection and use of your personal information in accordance with this Privacy Policy and applicable U.S. law.
2. Who We Are and Contact Details
Longevity Devices LLC is a company based in Florida, United States.
Our contact details are:
Longevity Devices LLC
321 Northeast 26th Street, Suite 519
Miami, Florida 33137
United States
Phone: 1 (305) 501 1669
Email: admin@longevitydevices.com
3. Information We Collect
We collect the following categories of personal information when you use the Site or interact with us:
Identity and contact information: Name, billing address, shipping address, email address, phone number, and account login details (if you create an account).
Order and transaction information: Products or services purchased, order value, payment method, billing details (processed by our payment providers), order history, and related information.
Technical and usage information: IP address, browser type, device identifiers, operating system, time zone, referring URLs, pages viewed, time spent on pages, clickstream data, and other information collected via cookies and similar technologies.
Marketing and communications information: Your preferences for receiving marketing communications, responses to campaigns, and communications you send to us (including via contact forms and email).
Optional wellness or product‑related information: Information you choose to provide regarding your health goals, areas of interest, or questions about our products and services. This information is used only to provide general product guidance and does not constitute medical advice.
We do not intentionally collect information from children under 18 (see Section 13).
4. How We Collect Information
We collect personal information in the following ways:
Directly from you:
When you place an order, create an account, subscribe to our emails, fill out forms, participate in surveys or promotions, or contact us.
Automatically through cookies and similar technologies:
When you browse or use the Site, certain technical and usage data is collected automatically via cookies, pixels, and similar tools.
From third‑party service providers:
From Shopify (our ecommerce platform), payment processors, analytics providers, email service providers, advertising partners, and apps that integrate with our Site.
5. How We Use Your Information
We use your personal information for the following purposes:
To operate the Site and provide our services:
Hosting the online store, displaying products, enabling account creation, and maintaining site security and performance.
To process orders and provide customer support:
Processing payments, fulfilling and delivering orders, handling returns, and responding to your inquiries or support requests.
For marketing and communications:
Sending you service messages (e.g. order confirmations, shipping updates) and, where permitted, marketing communications about our products, offers, and updates.
For analytics and improvement:
Understanding how users interact with the Site, improving our products and services, and optimizing our marketing activities.
For security, fraud prevention, and legal compliance:
Detecting and preventing fraud or misuse, protecting our rights and those of our users, and complying with legal, tax, and regulatory obligations.
Where required by law, we rely on appropriate legal bases such as contract performance, legitimate interests, consent, and legal obligations.
6. How Shopify Processes Your Information
Our store is hosted on Shopify Inc. (“Shopify”), which provides the ecommerce platform that powers our online store.
Shopify processes your personal information (including order, payment, and device data) to help us operate our store and services.
Shopify stores your data on secure servers and uses industry‑standard security measures.
For more information about how Shopify handles personal information, please review Shopify’s privacy policy: https://www.shopify.com/legal/privacy.
7. Sharing Your Information
We share personal information with the following categories of recipients as necessary to operate our business:
Service providers:
Shopify (store hosting and checkout), payment processors, shipping and logistics providers, email and SMS providers, analytics providers, marketing and advertising platforms, and customer support tools.
Professional advisers:
Lawyers, auditors, accountants, and consultants who support our business operations.
Government authorities and law enforcement:
When required by law, regulation, legal process, or to protect our rights or the rights of others.
Business transfers:
In connection with a merger, acquisition, reorganization, sale of assets, or similar corporate transaction, subject to appropriate safeguards.
We do not sell your personal information for money. Some U.S. state laws may treat certain targeted advertising or analytics sharing as a “sale” or “sharing” of personal information, and you may have rights to opt out of such activities (see Section 10).
8. Cookies and Similar Technologies
We use cookies and similar technologies on the Site to:
Enable core functionality such as cart, checkout, and account login.
Remember your preferences and improve user experience.
Conduct analytics to understand site usage and performance (e.g. via Shopify analytics and tools such as Google Analytics).
Deliver and measure marketing and remarketing campaigns (e.g. Meta Pixel, Google Ads).
You can manage cookies through your browser settings, and you may be able to opt out of certain analytics and advertising cookies using industry tools or the privacy settings offered by specific providers.
9. International Data Transfers
Although our business is focused on the United States, your personal information may be transferred to and processed in countries outside your state of residence, including in Canada and the United States, where Shopify and other service providers operate.
We take reasonable steps to ensure that your information is protected in accordance with this Privacy Policy and applicable law.
10. Your Privacy Rights (U.S.)
Depending on your U.S. state of residence, you may have some or all of the following rights under applicable privacy laws (for example, California’s CCPA/CPRA):
Right to know: To request information about the categories and specific pieces of personal information we have collected about you.
Right to delete: To request deletion of personal information we collected from you, subject to certain exceptions.
Right to correct: To request correction of inaccurate personal information.
Right to opt out: To opt out of certain types of targeted advertising or “sale”/“sharing” of personal information where applicable.
Right to non‑discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, you may contact us using the details in Section 2. We may need to verify your identity before processing your request, and we may deny certain requests where permitted by law (for example, where keeping data is necessary to comply with legal obligations).
You may also authorize an agent to act on your behalf in accordance with applicable law.
11. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
Providing the Site and our products and services.
Complying with legal, tax, accounting, and regulatory requirements (for example, maintaining certain order records for several years as required by U.S. law).
Resolving disputes and enforcing our agreements.
When personal information is no longer needed, we will delete, anonymize, or otherwise handle it in accordance with our data retention policies and applicable law.
12. Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
13. Children’s Privacy
The Site is not directed to and is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children under 18.
If you believe that a child under 18 has provided us with personal information, please contact us so that we can take appropriate steps to delete such information as required by law.
14. Third‑Party Sites and Services
The Site may contain links to third‑party websites, apps, or services that we do not own or control.
This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. You should review their privacy policies before providing them with personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of the Site after any changes take effect means that you accept the updated policy.
16. Contact Us
If you have questions about this Privacy Policy, our data practices, or would like to exercise your privacy rights, you can contact us at:
Longevity Devices LLC
321 Northeast 26th Street, Suite 519
Miami, Florida 33137
United States
Phone: 1 (305) 501 1669
Email: admin@longevitydevices.com